1. Information We Collect

We collect personal information, such as names, addresses and payment details. Specific information about a building’s envelope, location, materials or products may be collected. We may also request a building’s current energy consumption or a business’ carbon reduction strategy, however we can fulfil our contractual obligations without this information.

2. Collection Methods

Client information is obtained directly through consultations, emails, or online forms, ensuring transparency in the data collection process.

3. Purpose of Collection

Information is collected solely for the purpose of providing Our Services.

4. Data Security

We employ industry-standard security measures, including encryption and restricted access, to safeguard client information from unauthorised access.

5. Access

Clients have the right, under the Privacy Act, to access and amend their personal information. Requests for access can be made by contacting us directly at connect@basehaus.com.au

6. Third-Party Disclosure

Client information is not disclosed to third parties without explicit consent, except when required by law.

7. Data Retention

We adhere to the Privacy Act's principles concerning data retention, securely deleting or anonymising client information upon completion of Our Services.

8. Consent

By engaging in Our Services, Clients implicitly consent to the collection and use of their information for the specific purpose as indicated in their Fee Proposal, and in accordance with the Privacy Act.

For inquiries or concerns regarding privacy matters, please contact us at:

Base Haus
Email: connect@basehaus.com.au
Address: Unit 5, 12 Straithaird Road, Bundall Qld 4217
Postal: PO Box 6456, Gold Coast Mail Centre Qld 9726